03-07-2023 08:32 AM
Heya all!
My phone recently started to randomly turn itself off and took multiple attempts to turn on to get past the Samsung logo. The same thing happened this morning, before it then just hasn't been able to turn on past the samsung logo. It is just black screening me currently and has no signs of life.
I have attempted force restarts many times, attempted to log into safe mode and recovery mode to no avail. I am currently just letting it charge, but I am concerned that the phone has bricked. I have only got a small bit of physical damage and I've had the phone since last August.
Thanks very much for any help!
Solved! See the answer below or view the solution in context.
03-07-2023 11:16 AM
Thanks for the update @Gus_Crawley
I hope Samsung are able to repair the phone for you.
If you would like to speak to our Technical Support Team, you can call them on 07953 966 150 from any phone.
Alternatively, you can book a repair online.
James
03-07-2023 11:10 AM
Hi @Gus_Crawley,
Our Technical Support Team will be happy to help if you get in touch on 150.
Thanks
James
03-07-2023 11:12 AM
Heya James!
If the contents of my post were unclear, I can't contact 150 as my phone doesn't turn on. I've been to a repair shop to say that I need to replace the battery and/or the charger port and am currently attempting Samsung Repair.
03-07-2023 11:16 AM
Thanks for the update @Gus_Crawley
I hope Samsung are able to repair the phone for you.
If you would like to speak to our Technical Support Team, you can call them on 07953 966 150 from any phone.
Alternatively, you can book a repair online.
James