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Community Activity
New to EE broadband cannot connect to it for PlayStation or our mobile phones
HiWe have switched to EE broadband but my son cannot connect his PlayStation. All of our mobile phones still show the previous provider details and when we try to log in to EE it says unable to connect. Please help.
£12.99 add on but doesn’t say what it is
I’m being charged £12.99 as an add on but it doesn’t say what it is. Wondering if it’s Netflix although I already pay that through my bank. Can anyone help?
Repeated packet loss, high latency, loss of Internet connectivity
I've has a fixed mobile broadband connection for a couple of years. It's performance gets worse over time.page after page of crap like this -Internet connection WAN1 (BT) on port 3 is restored. Today at 10:05Internet connection WAN1 (BT) on port 3 i...
Passes not working for Now
Hi allJust re joined EETV (equipment coming June 3rd) and had the usual email telling me i can view my Now passes early using the app. I followed the instructions in the email to pair my Now account to my EE services but after putting in my username ...
Resolved! 24 Month Cinema subscription vs monthly Now TV pass
Hi, can someone explain to me if there is a technical difference in what you get if you sign up for the full 24 month TV contract for Now Cinema, versus just having "Entertainment" and then going with a monthly pass when needed?In the full contract i...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
TV must be via Ethernet
After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...
Resolved! All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Lost my phone number entitlement
Worsed network ever after trying to get my old number back 4 9days n loosing all my multi million pound buisness they’ve made my multi million pound business
Flex pay approval.
Hi there.Why is flex pay approval taking so long?I've been an EE customer for 9 years, never had any issues with payments, always had top end contracts and phones and I'm now also an EE broadband & TV customer.My current phone contract with you has e...
