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Community Activity
Resolved! Terrible RIP OFF service from EE
Forcibly switched from BT to EE & nothing but problems, terrible company staffed by couldn’t care less types!!!!!
Google One premium add-on not deactivated on account closure
Hello,I used to have a SIM only plan which included the Google One add-on and was activated successfully late March this year. This being said, the Google One plan is still showing as active in my Google Account. I'm unable to cancel it here, as it s...
BT customer to EE broadband
6 attempts to transfer from bt to EE what a mess, they wanted to charge more than I pay now raised a complaint this morning and get a message this afternoon to say complaint completed! How can it be, no one has rang - only been with BT over 15 years ...
Resolved! Are my speeds being capped or reduced for some reason?
In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...
Scam Guard Dark Web Monitoring
I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.
Cannot connect app to my number so I can view my useage
I have the second number on a 2 number account. I am not the primary account holder.I would like to use the app to view my account useage but when I try to connect the app to my number it says the number is already linked to the primary account holde...
EE data turn off feature - mis-sold and flawed
I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...
Resolved! Google 1 premium add-on
Hi ,I’ve been using the free Google 1 , with the 15G storage .I have signed in and activated the Google 1 premium but my Google 1 account still shows my free 15G storage and not the new 2 TB storage.How long does it take to actually activate and sho...
Prepay Prepay
EE app and website started showing my name from today as prepay prepay; I don’t like my name EE!
Re: can you help a classroom?
Hi, I am the chair for a PTA and we are hosting a charity event on the 4th July 2025. We rely heavily on donations for the raffle section of the event and our recent Christmas raffle raised over £800 thanks to local businesses. If this is something y...
