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How to Set Up Port Forwarding on Flint 2 for Slate Plus as Travel Router?
Hi everyone,I'm trying to set up port forwarding on my Flint 2 router and I’m completely lost. My goal is to keep the Flint 2 at home and use a GL-1300 Slate Plus as my travel router so I can access my home network remotely while abroad.Here’s the is...
Unable to View Mobile Bills – Says I'm Not the Account Holder
Hi EE Team, I need some help with my account setup. Both my wife and I are using EE mobile numbers, and we also have EE home broadband. All of these services – mobile and broadband – were set up under my name, and I believe they are all registered un...
RE BT ENGINEER
Hi there,I was looking at BT's website and it clearly states, that if a BT engineer has to come out and sort my phone line, then its to be done through my provider EE.The EE engineer stated that I had to contact BT, myself. Again, im moaning, with go...
Resolved! How to access live chat?
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
EE smart up pro not at 1.6 speed
I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...
3 month saga of delayed provision
My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...
Does EE sim work on the US version of the HMD Barbie phone?
Hi, i’m looking at getting one of the HMD barbie phones. both versions are available on UK amazon and i prefer the specs of the US version, will it work with my EE sim?
EE Smart Hub Plus and Wirelesss Extenders
I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...
Digital Voice distribution over ethernet
I currently have a BT broadband and voice service. From the BT box, the voice cable is directly wired inside the BT box to the back of my Cat 5 cabling distribution panel and connected to 4 sockets, providing me with 4 live extensions to distribute ...
Apple TV activation 6 month trial
Hi. I cannot get it to activate. I’m going through the EE app and a button pops up to activate through Apple.com. When I click on it it says there’s a problem and to try again later. I’ve been trying for a few weeks and still get the same error. What...
Latest from our Blog
Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
Unbeatable peace of mind with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
