Community Activity

RE BT ENGINEER

Hi there,I was looking at BT's website and it clearly states, that if a BT engineer has to come out and sort my phone line, then its to be done through my provider EE.The EE engineer stated that I had to contact BT, myself. Again, im moaning, with go...

Resolved! How to access live chat?

When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.

ee_1231 by Visitor
  • 11903 Views
  • 70 replies
  • 6 Helpful

EE smart up pro not at 1.6 speed

I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...

3 month saga of delayed provision

My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...

JLN1 by Contributor
  • 360 Views
  • 4 replies
  • 0 Helpful

EE Smart Hub Plus and Wirelesss Extenders

I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...

DavidF9 by Explorer
  • 129 Views
  • 15 replies
  • 5 Helpful

Digital Voice distribution over ethernet

I currently have  a BT broadband and voice service. From the BT box, the voice cable is directly wired inside the BT box to the back of my Cat 5 cabling distribution panel and connected to 4 sockets, providing me with 4 live extensions to distribute ...

DavidF9 by Explorer
  • 41 Views
  • 4 replies
  • 1 Helpful

Apple TV activation 6 month trial

Hi. I cannot get it to activate. I’m going through the EE app and a button pops up to activate through Apple.com. When I click on it it says there’s a problem and to try again later. I’ve been trying for a few weeks and still get the same error. What...

Kiml07 by Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful