The EE Community

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

How to Cancel new contract on

Price cap

Why can’t I change my spend cap online? Have tried but keeps saying unavailable 

No network in Vienna

I am currently in Vienna and have no network signal. I have restarted my phone, turned roaming on/off (I have used this phone abroad before), manually selected a network but nothing. My husband who is also on ee has full signal. I have contacted ee u...

Manage broadband - sorrry…

can anyone advise please?

Samsung galaxy s25 ultra, free buds or watch. I have just got my s25 ultra

I just got my new s25 ultra . And keep seeing everyone getting free buds or a watch ..  how do I claim . Feeling un loved 

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

Resuming a paused program to resume in another room.

Is it possible to pause program on the mini to then resume in another room on the main box?

Can’t receive text or send text messages

Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...

New Sim

I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer