First off please accept my apologies for taking so long to respond; I appreciate you time in doing so
I have the problem still, and will try to provide more information that answers your questions
If I log into my account (on ee.co.uk for instance) and try Manage Products (see below)….
I get the error (below)….
Another example would be if I try clicking this
https://ee.co.uk/plans-subscriptions
Or
https://ee.co.uk/shop/broadband/upgrade
I mention all these as they are all links that have come from EE via online offerings and mail campaigns
I also mention as the same links work for my wife
My wife’s phone shows her “plans screen”
I’m trying to get a feel for what the community can do to help fix or advice and experience
Callling EE in the past has yielded “we will get back to you” with no reply, or inability to solve. I gave up in the end (half hour phone calls)
See below
Any advice greatly appreciated
What can I do?
Hi again
I got the GB number from my laters bill, tried to link
account and get the following error
basically I want to manage my broadband to see what options are available to me, (from their marketing mailshots) ie early upgrading products, Wi-Fi 7, etc, and try to understand more about what the “Full Works Is” (£96) per month.
