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Community Activity
Roaming Add-on's confusion
HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...
No account access
Hi, there is a problem with my account where I can login but can only see my profile nothing else in my account, I have been on with EE and have now been told that this is an issue and I'm not the only one and I am now on a list with level 2 tech tea...
Can I configure a VPN on the smart hub plus?
As the title suggests. Am I able to configure Surfshark VPN on the EE Smart Hub Plus router? Not tried it yet but I see a VPN option. Has anyone tried it, either with Surfshark or another VPN?
Manual network selection - dual EE signal listed
Just wondering what this other EE signal might be? The sim is a EE payg, if i put another EE payg sim into the same pixel device, again the handset shows the additional EE signal, as forbidden.The pixel device's network settings have been reset a few...
Resolved! Discovery + premium
I have the full works tv package with ee tv. I am able to watch discovery+ but I am unable to watch any premium content ie premiere football. Please could someone assist me?
5G standalone only available to new customers?
Am i correct in thinking that my 5G All Rounder unlimited plan which started in 2023 isnt one that will take advantage of 5G standalone?
New iPhone 16 upgrade- no network
Upgraded and did the phone sets up when it arrived. Everything fine except no network connection at all. Tried everything and nothing happens . Any ideas?
Order
I have just ordered a phone paid the upfront cost but then the screen froze after and they’ve taken the money but I’ve received no confirmation or any other information about my order, I’m not too sure what to do? Any help will do?????
Correlation ID
Where would I find correlation ID, need it for a Google play charge that occurs every month but not showing on Google play. They need a correlation ID for there investigation
Ofcom complaint
EE app download speeds discretion from the truthBrief summary of your experience/query:EE tests broadband download speed using their EE app which does not exist for laptops. All speed checks using other apps show my broadband sppeds of 300MB/s althou...
