The EE Community

Why has my phone been restricted when I haven't even had it a week

I haven't used the phone for anything we have only had it since Sunday so why has my calls and messages been restricted my mom is currently in the hospital and this is the only way I can get hold of her but now I can't  as you have done this to my ph...

Transfer from BT

I was transferred automatically from BT to EE for broadband.  I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99. 

Leaving EE broadband

Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...

EE WIFI control setup password problem

After Broadband changed from BT to EE, I tried to setup the WIFI control on the EE app but not successful. It always said my password is not correct and need me to check the password of back of the router. I rechecked many time and I sure I typed it ...

I have three simcrard number i need to move ee number

TNT sports recordings/schedule

Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...

EE App off line yet again.

Same old message, App bring improved, come back later.  This story is past its sell by date.  If the App needed so many improvements going by the number of times this message appears it must not have been fit for purpose in the first place.Get your a...

Data usage in the USA

HiI wonder if anyone can help. We have unlimited data. In May we went to New York. I have a Dual Sim with and EE is my work number. I switched off the EE sim installed and e-sim. I am sure data was used on that e-sim. My daughter also went and instal...

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