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Community Activity
Resolved! Apple One Via EE - Already Sub via Apple
I am looking at a doing a new 24 month SIM Full Works for iPhone plan, that includes Apple One (Apple TV, Apple Music etc) as a free inclusive extra). I already subscribe to Apple directly for Apple One and have built up an Apple TV history and watc...
International calling rates on EE website?
Shouldn't it be obligatory for a phone company to publish its rates to each country? I can't find this information anywhere. I'm referrng to the cost of calling, say, France from the UK. Not roaming from abroad.It's stupid because there's a £2 per mo...
Resolved! Apple Watch Delivery
Hey allOrdered a new Apple Watch Series 10 earlier in the week. I thought "well, wife is home, she can take delivery for me". Well, unknown to me, DPD tried to deliver today. Wife calls "what's the code for delivery"? "What code"? I ask. Well, t...
My subscription pack isn't working
Yesterday my £15 subscription pack expired. The card I previous paid for was swallowed by a cash machine so I got a new and used it to pay for another £15 subscription pack. The payment was successful but I still have no data. I looked into my accoun...
Where is my order
I ordered a pair of Sony earbuds Friday. Money was taken from my account, I still haven’t had a confirmation email.nobody answers the phone. can’t track my order without a reference number.can someone from ee sort this out please?
Double charged
Hi,I recently ordered AirPods and when initially checking out I had encountered an error and had to recheck out which went through and I received a confirmation email as usual. Upon checking my bank statement, I have realised I have been double charg...
Transfer from BT to EE and the new EE Smart Hub +
Just a heads up to anyone like me who has been transferred from BT to EE Broadband. I recently renewed my contract with BT and in the process was offered a new deal with EE. I didn't think much about this until I received a new router through the po...
Complaints
Is there a complaints email address - I'm still waiting (now 8 days) after I was promised a manager callback after 72 hours by the rudest, most unprofessional 'guide' I've ever dealt with. EE have cost me nearly £200 in mobile data fees (I'm with O2 ...
Resolved! Set Up Home Phone Adapter
BT inform me that I am to be connected to Digital Voice in about a week's time. My router is a BT Smart Hub 2 with a green port for digital phones. I received an EE Home Phone Adapter. On separate occasions, I made attempts to set up the adapter by p...
Resolved! 4G Mobile WIFI won't connect
I recently changed from pay as you go to pay monthly on my 4G Mobile WiFi. Since then it won't connect to any streaming service on the TV's, Nvidia Box, PlayStation 5 etc.Advise was to contact every brand of TV its not working because its not their p...
