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Community Activity
order number starting with xko not recognised
hi, i purchased a new phone online 2 days ago, got email with reference number xko and no other follow up emails, paid deposit etc and still no phone dispatched to me,or any correspondence, very poor service from EE and very bad communication, starti...
Speeds Not Consistant.
Just moved into a new build which had Openreach fibre already installed.Had a look around and decided on Essentials : Full Fibre 500 at a price i considered to be good.The router took much longer to arrive that expected but it did arrive and was easy...
HELP OEM UNLOCK IS GREY OUT
Oem unlock "connect to the internet or contact your carrier" please help!!
Full Fiber
When will we get Full Fiber ? I cannot find an answer anywhere, yet around the corner. Where my Mother lives (over 90) who has BB for us never uses it has now access to Full Fiber (a Street of bungalows full of old folk) who never would in a million ...
Call history
Hi there Does anyone know for how long EE keeps the calls record if needed for forensic reasons? Thank youEE customer
Changing number
I’ve brought an EE sim plan, And I used to have an O2 sim. I said to keep my old number But it says it’s going to transfer like a month later instead of a couple days? I’ve got a new number with the sim, but I want my old number, I don’t know what to...
Send SMS while abroad
Hey. I recently purchased a Prepaid SIM card while i am abroad. I topped it up with 5£ but i still can send a SMS on any phone number (even 150). I used all the possible methods (adding +44, or just with a 0). Thank you in advance!
Registering separate devices EE TV and Now TV
Thinking of switching from Sky Q multi room after decades. We currently watch on multiple boxes and devices. I'm reading in forums that for EE, I would only be able to register 4 devices. I'm planning on getting the recordable box and two mini boxes....
Resolved! Ee have deleted my mums number from my account by mistake
She cannot ring out or anyone call her but WhatsApp and FaceTime work. I spent an hour on the phone with them yesterday as for some reason I had 5 lines they said they sorted it and kept my line and my mums lines open but now hers doesn’t work and on...
Shop Assistant Went In the Back Of the Shop With My Phone Unlocked
Hello,I am just checking that I was scammed or anything by a shop assistant. I attended a shop today to have battery repaired and at the start of the consultation a member of the team asked me to unlock the phone and walked away in the back of the sh...
