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Its been two days now and cant receive calls on mobile from a landline
Not able to call EE and nothing posted to acknowledge an issue.
Contacting EE via we chat
Today 23 August 2024 I am trying again to contact via their chat to ask a question about one of my contracts. I have been waiting for six minutes so far, the other day I hung on for two hours and nobody picked up my message after it said they were co...
Haven't received £5 free credit
I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit. I did this using the app on 23 July, but 2 days later I still haven't received the free credit. Does ...
Technical support
Hi I am EE current customer and unfortunately after I was left without home broadband realized that in my house there is no EE mobile signal and also a mobile data so slow. I would like ask an advice on how to improve and sort it issues. I t...
Resolved! Adding my partner as account manager to EE Broadband
We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...
Can I swap my £10 subscription plan to a Talk and texts plan?
Hi, I am using a work phone purely to text clients about emails we have sent them. I may need to call occasionally but it's mostly just for very occasional texts. My boss purchased a £10 20gb (summer deal) pay as you go plan but we do not want to hav...
EE Gamecard
Hello, Recently purchased a Switch 2 bundle which was supposed to include a £50 EE GameCard but it's been nearly a week and still not received.I can see that alot of people are having this issue. I'm not usually one for chasing things up but how hard...
Microphone problem samsung A12
Hi, my A12 seems to have a microphone problem incoming and outgoing calls I can hear the other person but they can't hear me. I've tried updating, resetting, voice memos are blank so I'm pretty sure it's my microphone. My question is I can get hold o...
Troubleshooting
I'm having troubleshooting issues with my EE smart hub and I can't contact them. Is it only me or it is everywhere .? Thank you.
