25-07-2025 01:02 PM
Hi, I am using a work phone purely to text clients about emails we have sent them. I may need to call occasionally but it's mostly just for very occasional texts. My boss purchased a £10 20gb (summer deal) pay as you go plan but we do not want to have to pay £10 every 30 days to keep it going (I literally send 5 texts in the last month so its not worth it). I was wondering if you can just top up that plan with £5 a time every time you run out of texts?
I don't think that is possible so therefore can I swap the same number over to a free Talks and Text plan that I just top up as and when I need to? Advice is most appreciated.
Solved! See the answer below or view the solution in context.
25-07-2025 02:58 PM
All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.
By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.
Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.
25-07-2025 01:27 PM
Hello @CSwork ,
Welcome to the community,
Yes you can stop the reoccurring payments and just pay when you need to top up, hopefully someone will be able to let you know how, @XRaySpeX , will know.
25-07-2025 02:58 PM
All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.
By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.
Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.
To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.
25-07-2025 03:35 PM
Thank you to both of you for replying and helping. @Schockwave and @XRaySpeX
25-07-2025 04:16 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.