Community Activity

Safe search

Does anyone know why EE has safe search locked on my hand set? Had this happened to anyone else? 

£1444 monthly bill -panic

I moved to India 1 year ago . I regularly change from my Indian SIM to my EE SIm to make calls but this month I cannot believe this bill my account suspended . I try texting to 150 for help but messages not delivered. I think 2 reasons . I forgot and...

Menlove67 by Investigator
  • 36 Views
  • 4 replies
  • 0 Helpful

Missing IPv6

I have just transferred from BT, where I had IPv6 working. It has disappeared with the transfer to EE and the EE hub. Why might that be? Is it fixable?

Brian160 by Investigator
  • 231 Views
  • 18 replies
  • 1 Helpful

Smart Wifi pro wired backhaul issues

HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...

wenklaw by Established Contributor
  • 37 Views
  • 3 replies
  • 0 Helpful

Resolved! mobile plain upgrade

Hi guys. Maybe I want to "upgrade" my mobile plan but I can not do it.I can not see any plan because webside of EE is not working well as usually.Someone can solve this problem?Always I get "internal server error" when I try to "watch" the mobile pla...

flydomi1 by Contributor
  • 1074 Views
  • 16 replies
  • 4 Helpful

Need Invoice for AirPods

I am not an EE customer but EE had Airpods at a good price so I ordered them. I haven't got an invoice though and I need a VAT invoice for my expenses. There was no paperwork with them when they were delivered. When I log in I can see the order confi...

KS83 by Explorer
  • 28 Views
  • 2 replies
  • 0 Helpful