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Community Activity
Apple Watch not delivered
I ordered an Apple Watch on the 15th. I have had no communication nor updates from EE about when I’m due to receive my delivery. I have rang them , call lasting over 35 mins and livechat to be told it would be within 7 working days. On 8th working da...
Mobile
My elderly neighbours cannot use there mobile to ring out,which is difficult and need it working,as husband has MND and over 85 and his wife Is his carer and she in her 80s too.I help when I can eg doing this for them its been not usable since Thursd...
1571 is there a charge
1571. is there a charge for using this facility on new digial phone supplied by EE. Have tried 150 and ringing the 0330 number to ask but calls not going through. network seems to be having problems.
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
5G rollout seems to have wrecked 4G
I live in a fairly rural area but 4G coverage was by and large OK. Now 5G has appeared, it's patchy so my phone is often flicking from 5G to 4G and back again. This causes almost all apps I'm trying to use to freeze, particularly anything that uses m...
For the third month running Ee have overcharged me
Despite many promises and emails they have consistently failed to fix the problem Today they are not even answering the phone. At a loss what to do next. No customer service at all. Off to Ofcom I suppose.
Overseas qatar
Hello, I have moved to Qatar permanently and recently when I visited the UK I changed from a pay monthly to a PAYG to keep my number as I use it for a lot of log ins. I have put credit on and now just signed back upto a pay monthly rolling plan to tr...
Resolved! Adding my partner as account manager to EE Broadband
We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
I can’t connect my wifi
Hi my wi if can’t connect with soket
