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Community Activity
EE text message stating change in plan
I received a text message from EE stating that my mobile sim plan is changing on the 29th of July and will they will be charging me £16/month.I am currently paying £11/month on a monthly rolling contract. I have tried to call 150 but it has stopped w...
Ee
Been a customer for over 20 year with e e.. Been trying to contact them now for the last 4 days but system down!! Not good enough as needed a form of contacting them urgently so have cancelled my d d for broadband which is appealing on my phones and ...
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
Contacting EE via we chat
Today 23 August 2024 I am trying again to contact via their chat to ask a question about one of my contracts. I have been waiting for six minutes so far, the other day I hung on for two hours and nobody picked up my message after it said they were co...
Haven't received £5 free credit
I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit. I did this using the app on 23 July, but 2 days later I still haven't received the free credit. Does ...
Technical support
Hi I am EE current customer and unfortunately after I was left without home broadband realized that in my house there is no EE mobile signal and also a mobile data so slow. I would like ask an advice on how to improve and sort it issues. I t...
Resolved! Adding my partner as account manager to EE Broadband
We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...
Can I swap my £10 subscription plan to a Talk and texts plan?
Hi, I am using a work phone purely to text clients about emails we have sent them. I may need to call occasionally but it's mostly just for very occasional texts. My boss purchased a £10 20gb (summer deal) pay as you go plan but we do not want to hav...
EE Gamecard
Hello, Recently purchased a Switch 2 bundle which was supposed to include a £50 EE GameCard but it's been nearly a week and still not received.I can see that alot of people are having this issue. I'm not usually one for chasing things up but how hard...
Microphone problem samsung A12
Hi, my A12 seems to have a microphone problem incoming and outgoing calls I can hear the other person but they can't hear me. I've tried updating, resetting, voice memos are blank so I'm pretty sure it's my microphone. My question is I can get hold o...
