Community Activity

Data plan add on

Hi, I hope you are well. I recently purchased a 12 day eu data add on but I didnt receive a confirmation message and when I check my account to see if if added on it does not show. I have left it several hours to see if it was just a delay in process...

Port Forwarding Help

So I’m trying to get an open Nat in my Xbox Series X. Trying to set up port forwarding, I’ve gone into the router page, to firewall named a new port forward rule Xbox. In the external box I put 3074 to 3074 and the same in the internal. I select UDP ...

Goooner1 by Contributor
  • 7 Views
  • 1 replies
  • 0 Helpful

Alternative to EE

Is there anyone else other than EE providing 1.6Gb/s via Openreach? I want to change supplier as the Smart Hub Pro WiFi7 does not perform as it should and promised firmware updates to fix the issues never materialise. The premium in Busiest Home for ...

tnj by Skilled Contributor
  • 8 Views
  • 0 replies
  • 0 Helpful

New phone new contract

Hi,As I wasn’t happy with the upgrade plans offered by EE I bought a new iPhone 16 directly from Apple. As my plan with EE is ending I have also taken out a new sim only plan with EE (same number) which was on offer and had better extras. My question...

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 22895 Views
  • 25 replies
  • 13 Helpful

My subscription pack isn't working

Yesterday my £15 subscription pack expired. The card I previous paid for was swallowed by a cash machine so I got a new and used it to pay for another £15 subscription pack. The payment was successful but I still have no data. I looked into my accoun...

Leaving EE broadband

Hello,My EE broadband contracts last day is tomorrow (23rd July), I'm on old broadband deal getting there 144mbps fttc service. If I stay with them on the current speed the cost will go from £34 to £44 with a deal or £47 without but will go up again ...

wy2k by Investigator
  • 470 Views
  • 33 replies
  • 1 Helpful

ITV X progress/time bar

I’m watching ITV player on my tv through the EE mini box. The progress bar won’t go from the screen! It’s driving me mad. If you press back it goes back to ITV main page. No other button will get rid of it. I had to fast forward it and it hasn’t gone...

Sam1585 by Investigator
  • 2644 Views
  • 19 replies
  • 6 Helpful

Trying to return an unwanted SIM

I want to return a SIM that I am not going to use (long story, but very unhappy).  I was told to download the Contract Withdrawal Form.  To get to the form I need to enter the 1st and 3rd characters of my password.  I've never been given or set up a ...

Team support

Today i order a Samsung with pay Monthley and when they get the money they cancelled it i dont know why and didn't refund me

Houcine by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful