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Community Activity
Do i need to set up the EE smart hub when old BT hub is working fine
Hi i was a customer of BT and have moved to EE. I have broadband only fibre and first 3 months are free. I only moved to EE because i was out of contract and BT were charging me a lot more than a contract. I wasnt unhappy with BT service internet ha...
50% Friends and Family
What's going on with 50% Friends and Family discount codes, no simo online that accept code, generated code, tried different browsers, online, via app and also not copy and paste still always says can't add to current plan as plan already discounted,...
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Resolved! Apple Watch and roaming
Do I need to pay for roaming on my Apple Watch 6 or does it share my phone roaming?
EE Perks discount
I am trying do do my annual upgrade but my we perks code isn’t working can anyone advise
Billing
I have been charged for my Apple Watch, I went into merry hill branch Saturday 5th April and they had to fill out a certain form but it is not showing in my bill they said the £36 will be removed - is there anything on your end showing this?
Migration from BT - agreed speed increase not implemented
I've just migrated from BT fttp 500 to Full Fibre Gigabit Essentials however my speed test are showing the same speed as I had on BT ie 480 Mbps. I suspect my profile has not been updated. What is the easiest way to get this resolved?
Smart Wifi Pro + landline
I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...
Troubleshooting Issues
Does anyone else feel disappointed when you talk to an EE guide about an issue all they want to do is try to sell you something while your trying to get an issue resolved.
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
