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Community Activity
Network problems in Pinner, Harrow (NW London)
We have experienced network issues in Pinner, Harrow (postcode HA5 3**) for nearly a week. This is causing issues as we rely on this network as our main source for internet connectivity. Usually similar issues have been resolved within a day or two a...
Resolved! How do I access online chat
Cant add roaming data in USA
I cannot seem to be able to successfully use the app to change my account to be allowed to add data so I can add data for roaming in USA. When using the text message link to buy the data add on, I'm told I don't have permission to buy data. Yet when ...
Resolved! New mobile contract £50 deposit charge
Hi I have just took out a new contract with ee the phone had no upfront fee and monthly contract fee is £33 the contract is only 3 days in and my first bill is saying £83 I'm about to be charged £50 deposit for services there was no mention of this w...
Logging in to Now TV app
Just made the switch from BT to EE. When joining BT I subbed to TNT Sports, have their set top box and was emailed Now TV user details info (my email address). I never used it as I was happy with just the set top box and D+ app.With EE I have switche...
Using phone in Portugal
Reading up about using my phone in Portugal it says they send a text when you get there to be able to buy a roaming pass (7 day EU pass, £15)However I don’t want to incur any extra charges so always switch my phones data off when I board the plane in...
Orange Pension Scheme
Hi I worked for Orange from Dec 2002 to Nov 2004. I want to find out if I had any pension benefits during this period. Could someone please advise who to contact to make these enquiries?
Message us?
Hello all. The 'message us' option has dissapeared for me on the app. I need to see old transcripts as I made a complaint and want to check what they promised as nothing has been done. Has anyone else's message us option dissapeared? Thanks
Receiving incoming calls whilst in Greece
Last year I was able for £25 to pay for a roaming package which allowed me to receive incoming and make outgoing calls through my plan without any other additioal charge.This package does not appear to be available any more. Can anyone please advise...
Can’t download my bill or access digital home phone settings
Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone
