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Logging in to Now TV app

Thenewno2
Visitor

Just made the switch from BT to EE. When joining BT I subbed to TNT Sports, have their set top box and was emailed Now TV user details info (my email address). I never used it as I was happy with just the set top box and D+ app.

With EE I have switched to Big Sport. My Sky Sports  channels have appeared on the set top box but I can’t access them in Now TV app as I can’t change the password. I do not receive the link to change in my email.

I used to have Now TV via a second email address. My credentials there work but I have no channels as this is separate to my EE account.

Any help would be appreciated 

1 REPLY 1
Rach_H
EE Community Support Team

Hi @Thenewno2,

Welcome to the Community!

It sounds like your Now TV account registration wasn't completed, and this is why you've not been able to get access. If you give our team a call they should be able to get this reset for you, so you have the access you need.

Rach