Community Activity
SkyQ won’t connect to my EE4G router
I have an EE4G router and can’t get it to connect to my SkyQ box. When I search for networks then only the 2.4ghz network is visible. I try to connect to that network and it appears initially to work but then it shows connected for about 5-10 seconds...
Nightmare full fibre order / install
I placed my full fibre order in September 2024.In June Openreach finally completed the outside work to my property (They did do nothing until then, tried EE for updates, which was impossible).After the outside work it went quiet again, I spoke to EE ...
Roaming stopped working
In Italy, Tuscany, phones stopped working. Iliad or TIm makes no difference. I have an Italian network voicemail that makes no sense. Currently only able to get online via Saily. What is going on?
Resolved! Hold music 2025
Hello Do you know the hold music for February 2025.Thanks
Changed my mind for a return
2 days ago I clicked return on a confirmation email of my order I received for the meta quest 3s Xbox edition bundle. I haven’t sent it back or to a drop off point - I still have it at home.I have changed my mind and want to keep it. What do I do now...
DTMF / touch tones do not work when roaming in the US
Hey everyone,I have a very strange, but entirely repeatable, problem when roaming with my EE plan in the US. I use a Google Pixel 7 Pro, but I remember experiencing this with a Pixel 6 Pro too back when I had that device.Whenever I am Stateside, any ...
Original number on SIM after porting my old original number
Hi there just come over from BT so I ported my old number, when it was completed porting I still have the original number on the SIM card. I have tried everything like turn off phone and turning back on, taking SIM out waiting for a few minutes then ...
EE Roaming
Hello. All my family‘s SIMs are unlimited and have the ‘Roam in EU’ add-on, they’re all either the Essentials Plus or Full Works plans. I have set the spend cap to £0 because I don’t want to incur any additional charges for anything. But I keep readi...
Mobile hotspot and tethering
I am trying to tether another phone to mine for mobile hotspot. We select the qr code which it recognises as my phone but then still cannot get access to Internet unless using WiFi access which we don't want as trying to avoid roaming charges. What i...
Migration from BT FF (900Mbps + EETV) -> EE FF (900Mbps + EETV) went well....
There has been numerous posts over the last year or so of end users reporting devastatingly bad outcomes to migrating from BT to EE, well actually there has been some mildly annoyed customers but also some losing their mind entirely, probably rightly...