Community Activity

Resolved! Cannot link product

I'm trying to set up direct debit for my EE mobile broadband but when I'm logging it to link my product with the account number on my bill it's saying cannot be found. Has anyone fixed this without it been a phone call at all ?

No TV service on Upstairs TV

I have had no TV service upstairs since last night. I rebooted the Router, and nothing has changed. Trouble is, you can't even get EE on 150. Seems the Broadband is not connecting to the TV box upstairs. Any ideas?JC6310

JC6310 by Explorer
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Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

Communication

I am trying to contact EE re an order my elderly parents have placed, no numbers are working, my dad is 80 and knows nothing about tech and my mum has Alzheimer’s, I really need to speak to someone about this.  Do you have any numbers that are workin...

New EE customer waiting for phone to arrive, can't contact anyone

I signed up with EE on Monday 21st July, my phone was supposed to be available for dispatch in 1 working day according to your website. I have heard nothing since receiving my order number.  I have already checked the dpd app and there is nothing.The...

LRansom by Visitor
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Number porting

I visited an EE Shop today and the assistant began porting my BT number to my new EE account. I got a text later to say that the number will be transferred by 6pm on 21/8!I understood this was an overnight process. Do EE give themselves 4 weeks just ...

TrevorNa by Explorer
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HR CONTACT

Hi I am a previous employee for EEI need the phone number and email address for the HR department for reference purposes  Many thanks Aiden