2072260members
1608online
1283722posts
Community Activity
How to claim the free watch with S25 Ultra
I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks.
Smart hub ip address setup tech info needed.
Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Resolved! Upgrade - Flexpay?
Hi,I’m with EE for almost 9 years and my contracts finish in April. I was just checking out the deals they have and can see they introduced Flexpay which involves a credit check. My credit score isn’t the best since taking out my contract in these 9 ...
Not letting me sign in
I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...
Paying for broadband but no installation and contact on agreed date
Few weeks ago we decided to move from virgin media to EE. We purchased the EE One package which consisted of 2 x iPhone 16 handsets and contracts, Netflix, Now TV and packages such as sports, movies etc. Also part of the package is fibre500 broadba...
iPhone 16 pro
I have only had my iPhone 16 pro a short while. It is disappointing on all levels. Slow, hangs, unable to stop the clicking (no, sound and haptics > keyboard feed back doesn’t work). I hadn’t realised how much better iPhone 14 Pro was. It really incr...
SIM works in one router but not the other
Hi, I have 2 EE broadband SIMs and 2 routers in separate buildings. My main router stopped working, I spent ages resetting and reconnecting, eventually bought a new router and it still didn't work. Eventually I established that one of the SIMs will w...
