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Community Activity
Resolved! Returned EE old kit already and have a proof but still asking to send back
Hi Dear I have returned Old EE kit but keep receiving emails money will be deducted for not sending. I have a proof of Royal Mail send receipt.
Charged for ROW call on Full Works plan
I wonder if anyone can help me?I've got the iPhone Full Works plan, and have recently been in Canada, where I believe all my calls within Canada should be covered. However, on my most recent bill I've been charged for a call to a North American numbe...
I can not access internet using mobile data while abroad.
Having ran out of data, I moved to unlimited data. For some reason or another, I have no access to the data (text and phone calls all work, and I have full connection and hotel WiFi services ). I have spent at least 4 hrs yesterday trying to resolve ...
Engineer
An engineer is expected to come today between 8am to 1pm. I have not received any message or email from the engineer saying that they are on their way. I called the actual EE broadband customer service, they said they dont have any information or de...
TNT sports recordings/schedule
Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...
Upgraded to FTTP, when will they switch off the FTTC broadband & landline phone?
Good morning allJust upgraded to FTTP on Monday and works a treat (900mbps)I upgraded from FTTC & landline for the phoneWhen I log in it shows 2 accounts, FTTP and the FTTC/land line phoneWhen will they switch off the FFTC/landline phone?RegardsJonse...
Yahoo mail wont open for no apparent reason
Anyone else no receiving Yahoo mail - stopped suddenly
Roaming
I went away on holiday’i was overcharged by £60’i come back to a bill of £189’i paid the bill and was told the £60 EE owed me would be credited to my next bill’EE still have not refunded me my money in nearly 2 months’if I don’t pay my latest bill’it...
Cannot comprehend how poorly run and technologically inapt EE is
How is it possible that such a big organisation with so few products operates so poorly, treats their customers so badly and is so technologically inapt.Of almost 10 years as a customer I have been overcharged substantially by EE for more than 2 year...
Not receiving text messages
I haven’t received a single text message since April 26th. I only realized this when I needed a verification code sent to my mobile and did not receive the text message. I think there is a problem with my account.
