Community Activity

Roaming removed.. can I get some sort of add on?

My roaming add on has been removed. Extremely annoying as I’m out of the country more than I’m here! Mostly USA. I tried to change my add on from EU to ‘ROM’ whatever that is but it’s greyed out and won’t let me switch. Is there any way I can add int...

Ordering 1.6GBPS

Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...

Rbrace161 by Investigator
  • 156 Views
  • 9 replies
  • 1 Helpful

Payment system won’t work

I can’t pay my bill, I have tried numerous times, spoke to various people on the phone but it keeps saying something went wrong, my bank informs me nothing is wrong with my card but EE says it isn’t a problem at their end, I can use my card anywhere ...

Vfisher78 by Contributor
  • 173 Views
  • 18 replies
  • 1 Helpful

WIFI calling issues

When using WIFI calling on my phone using my SKY MAX HUB I have issues during the call.  During the call the person can still hear me but I cannot hear them.  Then the call drops.  Any solutions?

Lock screen

hi does snyone know how to disable this on my lock screen when I pull down my screen on samsung s25 ultra.It never did it on s24 ultra its annoying its there when i pull down my screen plz thank you.

Screenshot_20250418_185506_One UI Home.jpg

USA Roaming and cruising

We're doing an Alaska Cruise, starting with 2 days in Seattle, then a day at sea, then numerous stops in Alaska for 5 days, another day at sea and 1 day in Canada.Do I have to buy 2 days of Zone 1 then a Zone 4 for the sea day, then another Zone 1 pa...

Kerryr by Investigator
  • 47 Views
  • 1 replies
  • 0 Helpful

Now TV subscription : moved from BT TV to EE TV

Hello, I have recently changed from BT TV to EE TV, still with the Entertainment package, and although I have sorted Netflix no problem, Now TV says I have no active subscriptions.My previous Now subscription (with BT) was registered under my bt emai...

ellemcee by Investigator
  • 74 Views
  • 5 replies
  • 2 Helpful

Port Forwarding or UPnP

I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras.  Specifically with a Panasonic Home Network security system.  I've tried to connect under UPnP which is switched on in the EE hub, though the...