Community Activity

Resolved! Nusiance calls

Hi,I am absolutely plagued with nuisance calls. I get at least 20 a day, every day . It's relentless. It happens day and night . No set time. Every time the number calls me it is different usually 0843,0330 or 0845 so it's not like I can block a spec...

Accessing voicemail settings

I have started having problems accessing my voicemail options. When I try to choose first option (2 to change voicemail) I am cut off. It is happening repeatedly.I have tried sending VM off followed by VM on to 150 in an effort to reset - which didn'...

Paul19643 by Investigator
  • 53 Views
  • 9 replies
  • 0 Helpful

Watch all Roland-Garros via Red Button

What is the Connected Red Button? The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+. Features include: More To Watch railTimeline MarkersEvent Alert...

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JordanTA by EE Knowledge Specialist
  • 1117 Views
  • 11 replies
  • 3 Helpful

Limiting Bandwidth and Speed

 Hello I don't know if I'm complicated my setup I'm based in the UK with  900mbps with router and digital phone line (EE) I have to use the isp router for the phone line to work. I installed a switch to limit the speed some devices can get like 100mb...

Top up pay as you go

I am trying to top up my 75 year old father's phone and it will not let me.  The site has been down for several days and I have now managed to get a voucher but it still will not let me top up on either my mobile or computer.  

Reg123 by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

Something's gone wrong

I had to download the EE app and make a new account and then link my mobile to this account, and it still won't let me manage my bills - it just shows up with the 'Something's gone wrong' message. Anyone else dealing with this?Can EE please fix this ...

annyed27 by Explorer
  • 29 Views
  • 2 replies
  • 0 Helpful

Poor broadband customer experience

I have had 2 very poor experiences with my broadband account in the past 8 months. Firstly, EE couldn't close my legacy account correctly and continued to bill me incorrectly for a service I wasn't using. I took it to the Ombudsman and won, as they w...

BT1984 by Explorer
  • 55 Views
  • 4 replies
  • 1 Helpful