Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Rooting my Pixel 6a warenty concerns

I have a Google Pixel 6a (From EE) and i was thinking about rooting it however a thought popped in my mind, would this violate my insurance/warenty plan or possibly lead to any extra charges?

Google Pixel 7a battery drain

My Pixel 7a has a terrible battery life - it's a new phone but the charge drops incredibly quickly. For instance this morning, I turned my phone off for a work meeting. The charge was 93% at this point. When I turned the phone back on, it's now 28%. ...

ESIM

Hi! So i want to activate my esim but my sim card is stuck in my phone and its not going to come out. Is there anyway of activating my esim without it?Thanks!

GALAXY S10

My Samsung Galaxy S10 has suddenly refused totransfer files to my PC, it will charge only but wontgive me the option to transfer files?

EE mobile warranty repairs, factory resetting phone

Hi, I have a s23 ultra that has developed a charging port fault. Samsung warranty are offering for one of the EE stores to carry out the repair. My question is must the phone be completely factory reset with all the data wiped before EE will touch th...

Galaxy Z Flip 3 screen issues

Hi,I have a galaxy z flip 3, had it about 7 months and started seeing issues when opening the phone it would black screen.This is a known issue with Samsung, i sent my phobe pff for inspection and they zoomed in 1000x on a mark not visible to the eye...

Samsung AO5s frozen

Any tips to unlocked a frozen Samsung AO5s please. Won't switch off, tried taking SIM out and have fully charged.

One contact diverting to voicemail

When my wife calls it goes straight to my voicemail without ringing, I get a missed call alert afterwards. I have tried the following: deleted the contact and set it up again, made sure I haven't accidentally blocked her or flagged her number as spam...

Samsung galaxy fold and flip screen issues

Well the saga continues...like most fold and flip customers my inner screen is faulty, developing a fault which both EE and Samsung are fully aware of, they are behaving contrary to consumer rights law and the phones are not fit for purpose, I took t...

Android Device Verification

I was locked out of my favourite mobile game (Ingress) due to not passing Google's Strong Integrity check. When I ran a developer check, I found I also failed Device Integrity. This makes no sense. This is a new handset (Samsung A15 5G, launched Dec ...