Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62600 Views
  • 91 replies
  • 28 Helpful

Upgrade to Watch ultra

I'm trying to upgrade my Watch 5 to the new Ultra, however it's trying to send a pin to the watch revelated phone number, any way to get round this and not ring EE, I cant spend 30 mins on the phone during work time, used to be able to use online cha...

EmmaM05 by Investigator
  • 327 Views
  • 1 replies
  • 0 Helpful

Re: EE webshop - PAYG Motorola G14 - "5G label"

It's a terrible  mobile I got one from ee am try to return  it .. slow glitches  won't connect to WiFi re boots  all the time that slow you carnt complet forms on line before it cuts you if with error  message  

Popz62 by Investigator
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  • 6 replies
  • 0 Helpful

GALAXY A35 5G

Upgraded to Galaxy A35 yesterday. Data transfer from old phone went well.  However when trying to ring the new phone goes straight to a previous unable to connect leave a message.   How can I get phone to receive incoming calls. Do not disturb is swi...

Re: S10 Unlock code not working

Same issue here and the answer below only serves to frustrate. I tried a few times, always get same unlock code but then it locks the phone up requesting another code due to too many attempts with wrong number, I’m definitely using the number we prov...

MattD22 by Investigator
  • 472 Views
  • 3 replies
  • 0 Helpful

Galaxy z fold 6 pre-order waiting room

Who's pre-ordering? I don't see a lot of buzz this time round, is it too expensive? What are your thoughts?If you do order, let people know when it arrives and what configuration you ordered, please. I don't think there'll be a shortage though lol

Lawtq by Established Contributor
  • 1381 Views
  • 4 replies
  • 2 Helpful

Phone not connecting via calls or data randomly

Seeing as its impossible to reach a real person via the phone line. I'm hoping someone can help me here. I had a Google Pixel 7 and people said they struggled to hear me or it would cut out their end or I'd sound like a robot when calling. So, thinki...

S2024 by Visitor
  • 487 Views
  • 2 replies
  • 2 Helpful

"unfortunately, EE has stopped"

hmm... "unfortunately, EE has stopped" as a software engineer (and senior computer technician) of many years, i'd sure like to know why all (all of my android apps) except the "EE app" work on my android phone admittedly its an early form of androi...

Repair Problems

Has anyone ever had any problems when sending a phone for repair??Its over 3 weeks ago, I sent my phone for repair at EE Sheffield, and so far my phone hasn't even been received at the repair centre.  They say its either DPD or the store hasnt sent i...