Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 1735 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 69307 Views
  • 91 replies
  • 28 Helpful

Resolved! Possible hot pixel?

Hi, so last night I noticed when I took a photo of my daughter it had this pinky red light on it, didn't think anything of it but it's very noticeable in dark photos and mainly on the 2x zoom but can be seen on the 1x and once or twice on the 3x zoom...

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PaintOfCoat by Established Contributor
  • 683 Views
  • 3 replies
  • 3 Helpful

Resolved! Do EE lock Samsung S23 mobile to EE network only?

Hi,I got a Samsung S23 from EE on pay monthly contract in July 2024 and will be moving soon, however where I am moving to doesn't have a great signal for calling and I need to go outside to get a clear line, so the other person on the phone can hear ...

GazCBG by Investigator
  • 730 Views
  • 3 replies
  • 1 Helpful

Problem unlocking an old EE phone

I am trying to unlock my old EE phone for my partner to use.  It is a Samsung Galaxy A20e.  I am trying to follow the online instructions but it keeps sending me in circles.  I enter the IMEI number and it confirms the phone model and that it is lock...

Upgrade phone

Hi have upgrade this week and can not get my paperwork up on ee app

Reba27 by Investigator
  • 402 Views
  • 3 replies
  • 0 Helpful

Unsuccessful network unlock code

Hi,I have a Galaxy A20e which is locked to EE.I got the IMEI numbers (1 for each SIM slot) using *#06* on the phone.I've used the page here to enter my IMEI (the one for SIM slot 1, the other said it wasn't valid).The next page confirmed the phone mo...

Resolved! Error message when trying to unlock my old Huawei p30lite

I've upgraded my phone and told my daughter she could have my old phone which I'd had for years. It is Huawei p30lite and she already has a pay as you go SIM with another network but had broken her handset. I've tried to unlock the device using the d...

Shanste by Visitor
  • 1077 Views
  • 6 replies
  • 1 Helpful