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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 64045 Views
  • 91 replies
  • 28 Helpful

How can I improve the battery life of my Android device?

I've been using my Android phone for a while now, and I've noticed that the battery drains quite quickly. I've tried lowering the screen brightness and closing unused apps, but the battery life still isn't great. Does anyone have any tips or tricks t...

Resolved! Moving to EE from O2 - will wifi calling work?

Hi - I want to move 15 mobile users from O2 to EE but there is one sticking point.  We all have existing Samsung devices which we bought from O2, and which are currently successfully using wifi calling.  EE are saying that once we move, they cannot g...

Josyoung by • Explorer
  • 536 Views
  • 2 replies
  • 3 Helpful

phone down loads

My previous mobile phone screen broke and i was unable to get my contacts or photos off it. Would these be automatically stored on a cloud somewhere so that i can get them  

Slegmond by • Explorer
  • 581 Views
  • 4 replies
  • 1 Helpful

Resolved! WI-FI Calling on Samsung Galaxy S24+

I am using a Samsung Galaxy S24+ bought abroad, with an EE Pay-As-You-Go / Prepaid SIM Card.I do not see the Wi-Fi calling option in Settings.Is that due to the phone, or due to EE not supporting it for PAYG customers? And what about VoLTE and 5G?

IG1980 by • Investigator
  • 712 Views
  • 6 replies
  • 0 Helpful

Galaxy A05s set up in progress?

This settings symbol won’t go away.the phone/system is asking for a verification code on my old phone that has completely packed up, hence a new phone today.Just need to get rid of this symbol please.

Goamike by • Contributor
  • 933 Views
  • 12 replies
  • 2 Helpful

Samsung s23 Ultra no longer charging via plug

Hello, My S23 is no longer charging via plug. I've cleaned it out, changed the plugs, cables and tried multiple points of access. It is charging via USB and through a powerbank, albeit slowly. I've had the phone less than a year, is there anything I ...

Winnie90 by • Investigator
  • 610 Views
  • 3 replies
  • 2 Helpful
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