Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Upgrade EE awful

EE treat people like crap Will be cancelling everything to do with them .I wouldn't have anything to do with themWouldn't recommend them to anyone

Resolved! RCS chats stopped working

My RCS chats stopped working on my Pixel 6 on the morning of October 1st. This happened to my phone, my wife's and my parents as well. We are all with EE and can no longer send RCS chats. RCS chats says 'connected' under Messages settings. I've tried...

Resolved! Free gifts

Hi I've just got a new phone a35 and watch 7 and the shop assistant said with these I get two free gifts some fancy scales and a fit bit but how do I get these ?

Resolved! Samsung s24 ultra turned off and wont turn back on

Samsung s24 ultra turned off and wont turn back on

Resolved! How do I find out if my phone is insured

MCK Unlock code needed Samsung Galaxy A54 5G

Hi guys! Please this is my first time of using a samsung phone. I entered a wrong unlocking code for a number of times and the phone is now saying that I need an MCK code to unlock. Please I did not know anything about the unlock code hence my inputt...

Resolved! Hi. Where do I get my ngk code ( I think that's what it's called)

Hi could someone please tell me where I get my NCK code Thank you

Re: Phone getting hot

Does that mean my phone isn't working and i need a new one

Resolved! S22 restarting due to WiFi

Afternoon,I've had a Samsung S22 for just over a year with EE and it's started to restart every time it connects to WiFi.Seems to work fine on mobile data, when you connect to a WiFi signal the battery drain goes through the roof and the phone restar...

New Google Pixel Pro 9 XL giving me headaches

I got my phone last week and I've had a headache and pain in my eyes the last few days and yesterday my first ever migraine! The auras have gone but the pain still there and worse as I look at my phone. Anyone else had any issues?I think I'm go...