Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

WiFi now slow on S23

Hi everyone Can anyone help with this, please?My WiFi went down on Friday, I restored it but ever since my 5G on my S23 has been really slow, images not loading etc. and the connection disconnecting.Is there anything I can do other than turn my devic...

Samsung s24 ultra One UI 6.1.1

On Monday it started to rollout the samsung one UI version 6.1.1 on samsung s24 phones. Many people have reported they have it However EE devices still seem not to have it ? Does anyone have this update yet or know when it may arrive ? Many thanks

Updated Android yesterday (11.09.2024) and now phone won't connect to EE network

My Galaxy A52s downloaded the latest software update yesterday just after 5pm. I installed it and since the phone restarted it hasn't connected to any network.WiFi and Bluetooth are fine, and it can connect to WiFi calling.I've restarted the device s...

Samsung customer Service

I have the fold 5 and have had many problems with the wifi and bluetooth sensor. Samsung did have an authorized repair center do a repair which took months to get done. the device is still having the exact same issue and now they won't repair the dev...