Google phone, locked out

[susanEm]

Really need help. My google pixel 7 has keeps asking for my password butit looks different to ever before. If face recgnition doesnt work it usally comes up as like a phoe dial block with number to enter my pin. this however is coming up with a full keyboard abd it isnt accepting anything i put it and keeps locking me out for longr and longer. icant access anything in my phone at all. does anyone have any idea of what i can do or a if there is a different password it wants? 

[Northerner · Accepted solution]

Hi @susanEm 

Have you tried your Google account password.

If not a factory reset is your only option.

Thanks