Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

EE Repair

Hi, The glass on my camera lense (S23) smashed last year, I had the repair completed by EE and this was self funded. However, the past few weeks, I've noticed that behind the glass that had been replaced dust has gotten behind it. As it's been less t...

Pixel 8 pro no audio recording with correct permission

Hi, New pixel 8 pro phone, setting up and found audio records fine to camera, phone audio is fine, anything else I just get white noise/static. All apps have permission to microphone, I've tried restarting the phone. Android patched to latest. Apps I...

Damaged S-Pen

HelloMy S-Pen is bent from center so I went to EE store as I have accidental damaged insurance so they told me to go samsung by saying it will come under samsung warranty. But samsung said that any manufacturing defect and software problem comes unde...

No calls received or calling out samsung A54

I can't make or receive any calls. There is no ring tone either in or out.I cannot even listen to my voice mail. The chat service keep asking me to call them which I can't do.

Network locked code to long samsung s10 plus

Hi, Going crazy a little bit here , just got my old s10 plus out and got a sim in it from another network provider just to find out its network locked!No problem, went to ee online and got the 16 digit code generated by phone's IMEI.Tried to enter it...

Resolved! Pixel 8 pro OEM/bootloader locked?

Hi,Is anyone can confirm the EE Pixel 8 pro phones bootloader are unlockable? I plant to buy one, but all depends on this. Thanks

Thinkphone Dual SIM

Hi, I am a SIM only business customer at the moment as I use an unlocked Motorola handset, sourced elsewhere, with an EE and an O2 SIM as it gives me good coverage in rural areas when one or other network is not working.My questions are does the Moto...

Resolved! Sound during calls

I have a Google pixel 8 pro and have only had it a few months but during calls every now and the you hear interference like a robotic voice and sometimes its high pitched the caller also hears it as well I never had it on my old Google pixel phone. A...

5G

I have 5g compatible phone. That network showing 4gI dont know why?

Galaxy S22 battery replacement

Hi. My s22 which is 1.5 years old drain battery rapidly in 15 mins. The battery has swollen which resulted in lifting of back panel. I want the battery to be replaced with original samsung battery. I have scheduled an appointment on saturday with boo...

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