Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 687 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 65806 Views
  • 91 replies
  • 28 Helpful

Can EE lock my phone?

Hello, I am Emanuil from Bulgaria.Yesterday i bought a second hand samsung galaxy 21+ from a pawn shop. The phone had no marks and had factory stickers. At first I was happy about this fact, but then I thought about the possibility that it was bought...

Emanuil by Visitor
  • 386 Views
  • 3 replies
  • 0 Helpful

No email confirmation or receipt of order

Hiya I ordered a new galaxy s24 ultra last night with a chap on the phone, I do have his name and email. However I've yet to receive an email confirmation or dpd email about delivery. My phone has stopped working so I need my new phone ASAP.Nothing i...

Hi good evening few months back I bought Samsung phone for my wife but see don't like Samsung phone bcse long time she using iPhone but she is not happy at all with Samsung phone ..my phone is still in contract with ee ..can someone help me sign swit...

Krishubh by Explorer
  • 377 Views
  • 3 replies
  • 0 Helpful

Google Pixel 6, 7 & 8 connectivity problems

Has anybody experienced serious network connectivity problems when using Pixel models 6, 7 or 8? And if so, do you know if Google has resolved the problems which are apparently hardware based? There are a lot of threads online about the problems init...

AndyB957 by Explorer
  • 480 Views
  • 2 replies
  • 0 Helpful

Google pixel 8 pro

Hi . Ive had this phone for a couple of months . But people are having a real problem actually hearing me on the phone . Sounds fine my end but they are saying I'm breaking up / can't hear me etc  Is my phone faulty ? Doesn't seem to happen on WhatsA...

Gemplatt by Visitor
  • 405 Views
  • 1 replies
  • 0 Helpful

can't find WiFi calling

So I recently bought a new Sony Xperia 5 ii, and can't make or receive calls on it. From what I can see I need to turn on the WiFi calling option, sounds simple enough, only there is no option at all anywhere on the phone to do this which is annoying...

Forgot a form when sending in phone for repair

I am not an EE customer but needed my phone screen repaired. I had the courier come and collect the phone but forgot to put the form required in with it! how do i contact EE without a phone to try and sort this out?

Pixel 9 - Satelite Connectivity

Hello does anyone know now that the android 15 update is out if EE will be enabling us to use satelite connectivity going forward. I know only some areas like the US may get this first as always I was just interested to know if we may get it at somo ...

Resolved! Upfrint cost

Order a phone paid 30 for an upfront cost it got cancel would I get this 30 back they shouldn't take it to do a check so how do u get the upfront back as nit with ee

Natnat7 by Visitor
  • 373 Views
  • 1 replies
  • 0 Helpful