Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Locked out of my z flip 6

Help!! I have locked myself out of my phone as I can’t remember my password. I have tried everything on the internet I it doesn’t work. Is there anyone that can help me please.

Resolved! How quick can i get it?

I'm about to order an pixel 9 pro. I know its boxing day so already leaving it quite late, however I'm due to go away on new years eve. What are the chances of the phone being delivered on or before Monday (30th December)? Happy to collect from store...

Re: Faulty smartwatch

Help to my faulty watch

Google Premium AI 2TB

Google Premium AI 2TB free on my , only way i can connect is the spam free for 1 month, I have it free with my contract??

Resolved! My

My phone is locked and asking for the puk code i called the ee they asked me my

SIM 1 not allowed Sony

I'm currently traveling and I'm in Australia. I got the roaming pass and everything has been working fine. Now I have got a message saying SIM 1 not allowed and I am unable to call or go on the internet other than WiFi. I can't phone EE and it won't...

Not being able to make phone calls to int'l mobile numbers on google pixel 8a

Good afternoon, Since I have had my Google Pixel 8a since late September, I have not been able to place outgoing calls to int'l mobile phone numbers, yet i can call int'l landlines. The country that I am trying to call is Guernsey, which has the same...

Not receiving some calls / texts

Hello, Been having an issue recently that I've noticed I'm no longer receiving text messages from companies that send SMS messages for login and order updates. On top of that I'm now no longer receiving incoming calls from my own GP and they are sayi...

Resolved! Can I record TV channels from eetv app

Can you record TV channel s on eetv ap away from home on mobile

Resolved! Pixel Watch 3 and All Rounder Plan

I couldn't find a definitive answer online about how to set it up but I saw on the EE website that you can add a smart watch to your EE all rounder plan and it be included in the price but I can't see any way to go about setting it up. Any advice?