Community Activity

Is my router dead

Just getting a red power light on my router and no green lights. It's been like that for hours now, it started with a flashing red  broadband light and then all the green went out and juat the red power light remained on.I'm using up mobile data to p...

BJ_76 by Explorer
  • 32 Views
  • 2 replies
  • 0 Helpful

EE app won't let me upgrade

EE app won't let me upgrade my additional line.  Whenever I click on it it takes me to the website and says it can't log me in?! This is the second time it has happened. I have uninstalled, reinstalled, deleted the cache. Not sure what else to do wit...

Nicolak1 by Investigator
  • 21 Views
  • 1 replies
  • 0 Helpful

Contacting EE via we chat

Today 23 August 2024 I am trying again to contact via their chat to ask a question about one of my contracts. I have been waiting for six minutes so far, the other day I hung on for two hours and nobody picked up my message after it said they were co...

Angry2 by Explorer
  • 6960 Views
  • 17 replies
  • 1 Helpful

Samsung update s23 ultra

Since a big update 2 months ago, my phone will not let my social media apps like FB, insta and LinkedIn refresh unless I am connected to wifi. I have checked the data setting, and can’t see anything obvious. Apart from a full reset, which I am reluct...

Your link which is supposed to show roaming costs - says no agreement with st Helena !!!  Not very helpful!If I buy a local SIM card from st Helena will it work in my iPhone or is my iPhone locked to EE?  

Leah364 by Visitor
  • 20 Views
  • 2 replies
  • 0 Helpful

Hi there. I am in a similar situation. I transferred from O2. Yesterday morning I started the PORT with my PAC number and the text confirmed it would be done by the end of August. I have not had another text and I still have the EE number. How did it...

Router issues - keeps dropping connection

So we had a power cut overnight. Powered everything off then back on again. Initially, the smart hub router worked fine, however, I couldn’t get the 2 booster boxes to connect. Later today, the smart hub keeps loosing connection. EE have said the pow...

Jnsykes by Explorer
  • 72 Views
  • 5 replies
  • 1 Helpful

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