The EE Community

Staff

I would like to praise Jack at your Plymouth centre. I was having trouble with a DPD delivery containing a new phone. I had no PIN number so they would not hand it to me. The original phone was lost but they sent the pin to that phone ! Never try to ...

No order confirmation.

Hello, i just made a phone order, made payment money was taken then the page froze and i havent gotten confirmation email about the order.

IPAD Air M2

Hi there I ordered a iPad Air m2 Sunday evening and I called ee today because I had no update on it and they said that it’s out of stock just wondering as it is the last years model if they would get it back in stock and how long it normally takes

Blocked Website

Hello - we launched a site on 4th December: https://4love.uk/We noticed it had been blocked on EE - incorrectly classified, so requested an unblock via blocked.org.ukWe followed this up with 2 separate communications via email to EE to request the re...

Full roaming

I have full roaming and unlimited data.  Do I still need to pay the £25 for 7 days just to access the data? 

Staff praise

Re: It's impossible to speak with a human at EE.

Agreed it is a way to fob off existing customers so they don't have to employ staff

I can't receive or make phone calls

I am experiencing the exact same problem currently in Australia. Data and SMS work, but I can't receive or make phone calls.

Pages not loading

Hi. I wonder if someone can help with a problem I have regarding mobile data use.My phone shows 4g or 5g but the data connection is basically rubbish. It seems to load but then I am unable to do anything more - if I try and view pages on any site it ...