Community Activity

Data Gifting

Again this has happened this month, come to my billing cycle and need to Data gift to my partner. But it's still not showing up on the app. The app needs a big overhaul, and it's so hard to get in touch with someone every month just so they can gift ...

stevehills by Valued Contributor
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Resolved! Data Gifting

Good Morning allBeen trying to gift data now since the 27th Feb, still no joy on the app or website, is anyone else having problems. I gift data every month but for some reason I cant this month. Any help please

stevehills by Valued Contributor
  • 544 Views
  • 17 replies
  • 9 Helpful

New to EE from BT, Zoom constantly freezes

I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters.  Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...

Piper1862 by Valued Contributor
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  • 32 replies
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Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

Roaming in Australia

I have arrived in Australia and have the Roam Further Add-on. It says on my profile that I can use my data as usual but my phone is saying I need to purchase a pass before I can use it? I haven't had any issues travelling before?

Fake text?

Text from number +44 7486 631740 claiming to be EE, stating they are having trouble processing my bill. Is this legit?

JCORNES by Visitor
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  • 3 replies
  • 0 Helpful

Resolved! Top up

No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors. 

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Eddie313 by Investigator
  • 574 Views
  • 14 replies
  • 5 Helpful