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JCORNES
Visitor

Text from number +44 7486 631740 claiming to be EE, stating they are having trouble processing my bill. Is this legit?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@JCORNES : Probably not! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@JCORNES : Probably not! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I’ve had the same txt from +44 7486 631740

EE: We faiIed when attempting to process your Iast biII. To avoid the termination of your services pIease visit: https://ee-ref-support.web.app 

its a scam. Block the number and report.

 

XRaySpeX
EE Community Star
EE Community Star

@pbo1 : It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP