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Remove content lock

Fadikhudari
Investigator
Investigator

Please, if you can open a sex channel for me.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Fadikhudari : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

@Fadikhudari : Are you on contract or PAYG?

  • On Contract: Follow Switching Content Lock OFF or ON .
  • On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Paul7532
Visitor

I can’t believe how difficult this is! I don’t own a credit card and the closest store is miles away….. I have not had this problem with previous networks and being honest it’s sad that this is the only issue I’ve found/or had with EE they’ve been brilliant up till this….

Ali_A
EE Community Support Team

Hi @Paul7532 

I understand your frustration in your circumstance if you don't have a Credit Card or EE store available. Parental controls help you and your family stay safe by blocking access to 18-rated content on a device using the EE mobile network. We take our responsibilities towards content control seriously, which is why we have these steps in place to verify the age of the user looking to access restricted content. Thanks for your understanding with this. 

If you were to change from a Pay as you go to a Pay monthly contract, even if on a SIM only deal, you'd be able to change your settings easily without further checks each time. 

Ali

Rubel786
Visitor

Can you remove content lock 

Matt_124
EE Community Star
EE Community Star

No, but you can!

Just follow the steps from @XRaySpeX marked as the solution on this thread that you've replied to.

Piratheepan
Investigator
Investigator

Yes

@Piratheepan , @Rubel786 : Read the Solution of this thread you've latched onto.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Piratheepan
Investigator
Investigator

Can you open 18+ 

and sex Chanel for me please 

@Piratheepan : We can't! I've only just told you how to do it yourself.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP