Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8511 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5565 Views
  • 0 replies
  • 1 Helpful

how do i turn off content lock??

hello. i tried to turn off content lock by putting my card and it kept denying i even called 879 and they STILL denied?? can any costumer service contact or respond here i’ll provide proof of drivers licence and also there’s NO option to turn it off ...

dea18181 by Explorer
  • 5465 Views
  • 3 replies
  • 4 Helpful

Resolved! Potential scam

Is +44 7487 367688 a scam or a legitimate EE phone number?

N4R1 by Explorer
  • 7207 Views
  • 16 replies
  • 2 Helpful

ID FRAUD

After losing my purse at my student accommodation, about a week later i received an email there was a phone and another item in my name being taken out. I immediately called to aort this out and i was told not to worry it would be dealt with and clea...

02alisha by Visitor
  • 1047 Views
  • 2 replies
  • 0 Helpful

Mac OS Sonoma, Norton safe web popup constantly.

Hi AllIs anyone else a Mac owner who gets constant popups asking to install Safe Web?I don't want it and it does not allow me to say so only giving me the option to remind later.Can someone help me to disable it once and for all as ultimately it will...

Resolved! Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.    

ralintando by Investigator
  • 6325 Views
  • 10 replies
  • 10 Helpful

0800 number

I got this text about passing security to access my account, I haven’t tried to myself, is this number legit? Abit worried. Thanks  

IMG_4562.png

Resolved! 0845 - five second cold calls

I am getting two to three, (five second) cold calls from 0845 numbers, and it seems the only way to stop this is to "block" every call but the number appart from the 0845 section changes every time. why can EE not give us a way of rejecting any numbe...