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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 8852 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 5789 Views
  • 0 replies
  • 1 Helpful

Possible fraud?

I hear just received a txt from 150 to say I have ordered a ESim, I haven’t. I then received a txt to confirm a PIN number for something. The message said if this was not me to call 150 ASAP. I am unable to call them now until Monday morning as they ...

DPage1 by • Visitor
  • 395 Views
  • 1 replies
  • 0 Helpful

Parental Controls still not working

I am currently waiting to hear back from EE after previously being told that I would get a response in 3-5 days but that was almost 10 days ago now. I am waiting for a call but I don't have much faith considering the problems others have had with thi...

New Scam

Hi I have had a run in with scammersgot a call from a Tavistock number offering me a too good to be true upgrade. Unfortunately for me i was previously searching the site for an upgrade and thought, wow EE's cookies are working well. They got in my a...

stupot71 by • Investigator
  • 6670 Views
  • 12 replies
  • 9 Helpful

Scam call?

Hi i hope I’m in the right place, I’ve just received a call from ‘Curry’s on behalf of EE’ offering to reduce my bill. The number was from 01208 247384 (Bodmin).  Said they were from Sales/Marketing so couldn’t take me through security.This got me su...

Resolved! Hi

I’m 34 please can I have my parental guidance turned off 

Fraud

Had fraud on my account! Ee let someone get on my account steal my number! There name is still on my account!! Changed all my passwords so getting no answers what so ever !! Been told different things by different people when I phone! Told to wait fo...

Gv1969 by • Valued Contributor
  • 1341 Views
  • 26 replies
  • 1 Helpful
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