Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 10304 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6816 Views
  • 0 replies
  • 1 Helpful

Resolved! scam on mobile

07396 915343 txt me saying to get in touch with them regarding payment with held by bank,checked my account online and everything is good beaware people,there out there

Resolved! scam call from 07878751461

i have just had a call from 07878751461 from someone saying my phone was going to be cut off but they would send me a new sim as EE was moving all numbers from 4g to 5g and then he started asking me for details like m email. i told him i was not conv...

Finance

Hi everyoneI don't know if I've been hacked or conned or duped as 4 or 5 weeks ago I had a phone call from EE a lady called Maria who tried to sell me EE TV but this lady knew all my history and what services I had and my account number so I felt saf...

Subbuteo by Explorer
  • 831 Views
  • 3 replies
  • 2 Helpful

Resolved! Discount offer

Ive just had a call from someone offering a 25% discount to my bill for being such a loyal customer. Asked to confirm my email address. I didnt provide as so much scamming going on. Anyone know if this is legitimate? Thanks  

Hoockie by Visitor
  • 447 Views
  • 1 replies
  • 1 Helpful

Resolved! Text from 1122

Received a text from 1122 saying as by and we customer I get double data, any one know if it’s legit or a scam text??

MazHol by Explorer
  • 7871 Views
  • 6 replies
  • 5 Helpful

Resolved! Possible scam?

I got a call today from a private number and this number '02081442980' claiming to give me a  discount + a free gift hamper. I have gotten a discount from EE via a phone call before plus they knew all my details i.e my monthly mobile bill, the date o...

Jk240 by Visitor
  • 1004 Views
  • 1 replies
  • 2 Helpful

Plan.com

I’ve just received a call from plan.com to say that they are business partners and can help half the costs that I am paying: it seemed initially like they were from EE but the documentation was from plan.com. When I questioned it they said they’d cal...

StampL by Visitor
  • 17244 Views
  • 59 replies
  • 26 Helpful

Resolved! Content

HiI'd like to remove content lock on my phone 

KeirsJaf by Visitor
  • 355 Views
  • 1 replies
  • 2 Helpful