12-05-2025 12:46 PM
Can I only manage my online safety control through the app?
I want to adjust my current broadband filters to allow some social media websites on my PC - currently, social media is blocked because I don't want my kids to be on it, but I need to use LinkedIn for job searches and applications. When I look to adjust my parental controls, I just get a link saying to download the app.
The app is useless. I spent half an hour last night having to load and reload it, and still was not able to adjust my parental controls.
I don't understand why EE restricts parental controls to those who want to have a smart phone - broadband is predominantly for home based devices. Anyway, that's my rant over.
Does anyone know of any other way to adjust parental controls without the app? Am I missing something on my online account?
Thank you
12-05-2025 04:38 PM
BB Parental Controls can only be done on the app.
I agree, it is blinkered thinking on the part of EE to expect Home BB routers' config to be achievable only by a smartphone app, but what do you expect of a mobile firm?