22-07-2026 07:15 PM
Hi team,
I have ordered a Nintendo Switch 2 that was delivered today by DPD. Box looked clean but there was no plastic seal? Don’t new unopened boxes come with the seal as safety? What should I do now
23-07-2026 09:33 AM
Hi @Cloudthunder,
Welcome to the EE Community
It is standard for the Nintendo Switch 2 to be sent out without a seal whether from Nintendo direct or other retailers, if you search online it tends to only be ones that had a bundle code included had an additional seal.
I would check the contents are all there and plastic sealed etc and if so then everything should be expected, but if you do have any additional concerns please call us on 150 if this was a bundle you added to your mobile bill or 0800 079 0062 if you bought it outright or on EE finance.
Alex