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Nintendo 2 x 12 month online expansion already used

Fordc
Visitor

‎19-07-2026 05:01 AM

I’ve been trying to get this resolved for way over a month now. Being passed between ninentdo and EE. Both blaming eachother.

 

EE is my vendor so I’m hoping I can get someone to reply and get this resolved here ASAP.

 

my 2 codes are reported as already used. In my research I know this is a known issue with EE provided codes.

 

EE is my vendor so I’m sure that under the consumer rights act they should resolve this for me?

 

happy to provide further information

 

thanks

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎19-07-2026 10:34 AM

Hi @Fordc 

You'll need to speak to EE CS on 150 directly or raise a complaint: https://ee.co.uk/help/contact-ee/complaint

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.