Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Parent

Hi I need to turn of parent control

Ee mesaage regarding contact number update

Recently switched to EE I've received text messages from this number, but today I received a message saying "you have successfully updated your contact number, if you didn't request this, please call 150 from your EE mobile or 0330 123 1105 from any ...

Internet Security

Dear Alison Kirby, After 20+ years as a happy BT customer my account was transferred to EE in April. My BT internet had the included, easy to set up, security - probably the reason why I stayed with BT… EE also state they provide security, so I agree...

Resolved! EE Consumer Test and Trial Team

I’ve recieved the following email; Hi there,We’re looking for customers to help us with a new mobile network trial. All you need is an active personal EE mobile service and if you have an iOS device, be willing to sign up to receive a new build of Ap...

Kontrola rodzicielska

Jak mogę odblokować strony 18+ ? Niewiem w jakie ustawienia wejść ?

If you want to protects kids online - ee is not the service.

So angry. Moved from BT last year as we got rid of the landline and still no basic parental controls! Was assured when we moved it would be the same service.If you want to protect your kids online don't both with this service. Even the technical team...

Gift from EE - is this real?

Hi, several months ago I received a message from EE saying that I have accumulated a lot of points (? ) and can exchange them for a gift. Was this a real thing or some scam? I have still not received the said gift. Thanks

Resolved! Scam query

I had a call from an unknown number saying from EE and offering 40% discount. I just had to confirm my email. Which I did. And they sent me a code from no-reply@info.ee.co.uk. Looked legit so I gave the code. The lady told me I passed security and mu...

Resolved! scam??

i got a phone call from 02081330730 saying they were ee and wanted to reduce my monthly bill by £30 a month for my loyalty. has anyone else had this call?

Resolved! Sales call from

Hi I got a call from 01438 989237 saying they were with EE is this a legit number? Thanks.