Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11577 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7532 Views
  • 0 replies
  • 1 Helpful

Resolved! Scam

Have I been scammed?A 'solar panel consultant' visited my home and I am suspicious of what he did. He photographed the rear of my broadband router which contained details of admin password etc. He logged into the router so he could generate a quote. ...

Bluemoon4 by Investigator
  • 1081 Views
  • 5 replies
  • 5 Helpful

Resolved! Urgent need of help

Hello, I am in a terrible situation and am really stressed out over it. Every account I have ever owned, from Instagram to my crypto, to my old game accounts from PlayStation, Xbox- everything I have and have spent money on, even all my emails and my...

195264961 by Contributor
  • 1322 Views
  • 10 replies
  • 8 Helpful

Resolved! Scam Email

Recieved this email supposedly from BT is it a scam? BT Your last bill has failed.   We were unable to bill you this month for your service, as your аccount information is invalid.Please go to your profile below and updаte your informаtion now.   ...

Meibion1 by Valued Contributor
  • 650 Views
  • 2 replies
  • 5 Helpful

Resolved! Scam guard/cybersecurity

I get emails from ee stating that I have turned off security but when I check the Norton app it shows that it is turned on 

Resolved! Safesearch options

How do I reset Safesearch options? I'm being told that they are being controlled by the network

KenB3 by Explorer
  • 504 Views
  • 2 replies
  • 4 Helpful

Website Access Restriction Issue

Dear EE Support,Our company website (www.chillfrost.co.uk) is being blocked by your internet service as unsafe. This is impacting our business operations.I want to assure you that our website contains no malicious files or scams. Please review this i...

jeya1985 by Visitor
  • 735 Views
  • 2 replies
  • 4 Helpful

Resolved! Spam Text BEWARE

Received this, this Morning! Some people obviously have nothing better to do at 7.30 on a Sunday!!!Please be aware of this type of Idiot out there 

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