Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Content block. I'm 42 years old and have a sim only contract?

I have a sim-only contract with ee. My home wi-fi is currently unavailable and, the first time I have needed to use mobile data (while I wait for broadband provider to resolve issue) I am unable to watch a Louis Theroux documentary as it 'contains mo...

Resolved! How to remove safe mode search

Resolved! Has my EE number been cloned?

Something rather strange has happened. Over the last 24 hours my wife has been receiving several (half a dozen so far) messages and phone calls from people saying they missed her call. She hasn't called them.I contacted EE customer services to ask if...

Scam

Just had an offer of 40% off my bill for 22months!! Clearly a scam from a not so nice Indian lady, beware,

Our company website has been blocked by EE!

We have had several complaints from EE customers who can't access our website, it seems it has been flagged as adult content. We are a website that sells tools. How do we get this lifted?

Offered EE deal from random number

Hi, I received a call from 0191 429 0924 from a person claiming to be from EE.He said his reason for calling was because I still had a product in my basket and wanted to set me up with the right sim card.They offered me a deal of £21 vs the £30 adver...

Resolved! Parental control

Hello I would like to remove the parental control please

Resolved! Parental controls turn off

Hi how do I turn off Parental Controls I have a debit card

Resolved! Calls claiming to be from EE

Has any other person been getting texts and calls from numbers claiming to be from EE, talking about EP financial solutions?The precise message is: we have info from EE limited for *my name and surname *. To receive, please confirm you are *my name *...

Is this a scam

I received a text to say about winning an England shirt Ive clicked the link and asked to verify my number which it done automatically I then got worried and closed it, is this a scam? https://discover.ee.co.uk/F4R217Q9