Community Activity
Plan Add-On
As it can be seen from screenshots I have 4 add ons and one of them is EU Roaming Free, but I am forced to pay £15 for Roaming in Poland. How is that possible? If I won’t pay I am unable to use my phone!

Slow browsing, loading images videos on social media
Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...
Roaming in Spain
My brother arrived in Spain today and is having the same problems. I tried to sort it by phoning EE but they are closed. The app and EE online are undergoing maintenance. It would have been better if we could add the 7 day pass in advance from the ...
old voicemail greeting removed
Please does anyone know why my voicemail greeting (that I recorded for Orange in the 1990s) has suddenly disappeared and been replaced by a standard one? I have been using the same iPhone SE for several years and have not changed any settings. I h...
Unable to send text
I recently moved from pay monthly to pay as you go as I have recently moved abroad and wanted to keep my UK number. I had to have a new sim card sent out as there were issues around me converting old one to an eSIM. My family member activated it in t...
Re: Is it just me or is ee phone signal poor
I've noticed a huge degredation in network coverage in the past few months. The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out! I travel around the country a lot a...
Roaming
Last month EE took some money from my account without consent .They said i was using roaming services and I never went out of the country. They got like 20 quids off me under this claim. Whenever I try to log in to their app am getting errors for lik...
Hi
Been good service
Billing
I am going to pay bill on the 30th june
Change billing account
I want to change my direct debit account details to a different bank, I can't find the facility to do so,