07-06-2025 02:46 PM - edited 07-06-2025 02:48 PM
I have forgot my password to log in on phone
what can I do ,locked out for 5 hours now
HELP
Solved! See the answer below or view the solution in context.
07-06-2025 03:20 PM
Hello @Julez1966 ,
Welcome to the community,
Is it the phone or SIM card? If SIM card, you would need to get a PUK code, which you can do by logging into your account.
If it is the phone, unless someone else has any ideas, you would have to factory reset your phone, just hope you have backed your phone up, so that you can just use backup to put it back once you have factory reset it.
07-06-2025 03:20 PM
Hello @Julez1966 ,
Welcome to the community,
Is it the phone or SIM card? If SIM card, you would need to get a PUK code, which you can do by logging into your account.
If it is the phone, unless someone else has any ideas, you would have to factory reset your phone, just hope you have backed your phone up, so that you can just use backup to put it back once you have factory reset it.