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Potential Scam Call 0191 429 7590

TrophicSpace770
Visitor

I have recently been receiving calls from 0191 429 7590 registering as EE on my call id. Today I answered the call and confirmed my identity with a Pin request, didn't give any other information. The operator was called Jasimine and shared links with an ee email address linked / offering updates and offers. Seemed friendly and the usual style of contact for EE. The links looked pretty genuine.

The only concern was that she didnt know my email address.  

Once the call ended, from these concerns, I have looked this up online and suggests that this is spam / con call.

I have logged into my EE account and cannot see any any account changes. I have changed my password for log on.

The only official details I shared was the pin request, nothing else that she didnt already know.

What else can  I do to make sure nothing else is a risk?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

That call is from Inspired, 1 of EE's Direct partners

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

That call is from Inspired, 1 of EE's Direct partners

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
diabhal
Contributor
Contributor

If anyone calls you again and asks for personal information regarding your account, tell them nothing, if they are legit they will know your information. If they rang me I would tell them my pin was f0ff. So many scams going about these days, just be careful 😀

https://www.moonoverwater.com