Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Texting from mobile number Pretended from EE .

Beware of texting from this mobile number stated that your account has been suspended. They asked me to log in to their link because they can not process my bill. When I log in to my EE, I have paid my bill. So this is a phising activity. Please tell...

How to sort out this situation

I got scammed into purchasing a direct debit for an iphone 16 pro. Is there any way to stop paying or cancel it.

Resolved! Re: Re: Remove content lock

Hi, May you please remove content lock from my phone.Thank you, Velaphi ******** [mod edit: removed personal details from the forum]

Constant calls from scam EE

Been getting calls from constant numbers when I google it says scam or likely business and does not go to EE sites here’s a number 020 3103 7341

Spam text from gambling sites

Hello, does anyone know how to stop Salam gambling messages, there no number just same of site. I block it but a new name pops up, this is every day. I’ve reported to 7726 but still not helped . Can anyone help?

Resolved! Reinstall Norton which was part of my BT package

I have been a BT customer for many years. I have been pushed over to EE against my wishes, but that is another story. I had Norton as part of my BT package, included in the monthly price. I had to uninstall it. How do I reinstall it.Thanks youSor...

Getting hijack messages

Anti-hijack disabledEmergency disarm code enteredCommand source:request from serverDisarmedDisarmedService (valet) modeCommand source:request from serverService mode disabledCommand source:request from serverDisarmedKeep getting these messages on my ...

Scam call

Had a few calls from 020 3103 7821 saying my SIM will be cancelled and they need to send me a new SIM number. Everything will stay the same. I’m then transferred to someone else to take my security details and information so they can send me a new SI...

EE

Hi, do you put my phone back on please? I 31 December

Resolved! Possible scam

Just got off the phone to ee ( had a billing question), and a couple of minutes later had a call from this number 07707911752, offering me a 40% discount on my bill. I assumed it was a scam and hung up.